Reference

Terms That Govern Your Account

Using Gbajee 10 means you agree to the terms set out here — covering account eligibility, permitted use, and how we handle disputes.

Eligibility RequirementsAccount RulesJurisdiction NoticeUser ObligationsPolicy Updates
Gbajee 10 Terms That Govern Your Account
CONTACT PATHS

Reach Us on Legal Matters

Email Support Send your legal query or account dispute to our support email. We aim to acknowledge within one business day and resolve straightforward matters within three.
Live Chat For urgent account access or payment questions — including bKash or Nagad transaction disputes — start a live chat from your account dashboard.
Account Help Centre Our help centre covers account verification steps, wallet linking for Rocket and Nagad, and what to do if a transaction is flagged during review.
ACCOUNT SECURITY

How We Protect Your Account

Data Handling

Account data — including your registered mobile number and linked wallet details — is held securely and not shared with third parties outside our operational partners.

Cookie Use

We use cookies to keep your session active and remember your deposit method preference, whether that's bKash, Nagad, or Rocket. You can manage cookies in your browser settings.

Data Retention

We retain account and transaction records for the period required under applicable regulations. You may request a copy of your data or ask about deletion by contacting support.

Access Requests

To update your registered details, request data deletion, or raise a concern about how we've used your information, contact us via live chat or the support email listed above.

Common Legal Questions Answered

You must be of legal age in your jurisdiction and accessing from a region where the platform is available. Eligibility depends entirely on your local law — check before you register.

Accounts detected accessing from restricted regions may be suspended and any pending withdrawals held pending review. We recommend confirming local rules before opening an account.

Yes. Contact our support team via live chat or email to request a copy of the account and transaction data we hold for you. We process these requests in line with applicable regulations.

Start a live chat from your account dashboard and reference the transaction ID. For Rocket payments, the same process applies — include the date and amount so our team can locate the record quickly.

We may update these terms at any time. Changes are posted on this page, and continuing to use the platform after a change means you accept the updated version.

Contact support via email or live chat, quoting your registered mobile number. Our team will explain the reason and the steps needed — usually identity verification or a wallet ownership check.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.