What We Collect and Why It Matters
When you open an account, we collect the details you submit during registration — name, contact information, and payment credentials. When you fund your account through bKash, Nagad, or Rocket, our system logs the transaction reference, amount, and wallet identifier to process your deposit and match
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it to your account. We do not store your full mobile wallet PIN or bank password. We also collect device and session data — the type of device you use, your IP address, and browser behaviour — to detect unusual access patterns and keep your account
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secure. Log data from your sessions helps us resolve disputes and respond to account queries. We retain this information for as long as your account is active and for a period afterwards as required by applicable law in eligible regions. Our legal basis for processing is
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contract performance, legal obligation, and legitimate interest in fraud prevention. We do not sell your personal data to third parties. Where we share data with payment processors — such as the operators behind bKash, Nagad, and Rocket routing — we do so under data-processing agreements that
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restrict their use to the transaction purpose only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.